1. Introduction

Welcome to Sisters Who Launch (SWL). By registering, using our services, and/or making payments on our website, you agree to the terms and conditions outlined here. Please read them carefully before proceeding.

 

2. Registration

2.1. Eligibility

• Registrants must be at least 18 years old or have parental/legal guardian consent if under this age.
• Registrants must provide accurate, complete, and up-to-date information during the registration process.

2.2. Registration Process

• Users are required to create an account with a valid email address and a secure password.
• Users are responsible for maintaining the confidentiality of their account and password. Any activity conducted through the account is the sole responsibility of the account holder.

2.3. Account Validation

• SWL reserves the right to verify the identity of users to prevent misuse.
• Unverified accounts may be deactivated until the validation process is completed.

 

3. Privacy

3.1. Data Collection

• We collect personal data such as your name, email address, phone number, and payment information to facilitate our services.
• Data collected will be used in accordance with the SWL Privacy Policy.

3.2. Data Usage

• Your data will be used to provide services, process payments, and send updates related to our offerings.
• SWL is committed to protecting user data and will not share your information with third parties without consent, except as required by law.

 

4. Payments

4.1. Payment Methods

• Payments can be made through platforms supported by Midtrans Payment Gateway, including credit cards, bank transfers, e-wallets, or other available methods.

4.2. Payment Policy

• All transactions are processed in Indonesian Rupiah (IDR).
• SWL is not responsible for payment errors caused by incorrect information provided by users.

4.3. Refund Policy

• Payments are non-refundable except in specific cases, such as program cancellation by SWL. Refund requests will be reviewed according to our set terms.

4.4. Payment Verification

• Payments are automatically verified by the system. For issues, users may contact SWL customer support.

 

5. Program and Service Policies

5.1. Program Changes

• SWL reserves the right to modify schedules, formats, or program content without prior notice. Significant changes will be communicated to participants.

5.2. Copyright and Intellectual Property

• All content provided by SWL, including modules, tools, and materials, is protected by copyright. Users are prohibited from copying, distributing, or using materials without written consent from SWL.

5.3. Service Termination

• SWL reserves the right to terminate user access to services for violations of these terms and conditions.

 

6. Support and Assistance

6.1. Customer Support

• Users may contact SWL through the provided email or customer service number on the website for questions or service assistance.

6.2. Dispute Resolution

• In case of disputes, SWL commits to resolving them amicably. If unresolved, disputes will be settled in accordance with applicable laws.

7. User Agreement

By registering and using SWL services, you acknowledge that you have read, understood, and agreed to these terms and conditions. SWL reserves the right to update these terms at any time without prior notice.

 

Please keep a copy of these terms and conditions for your reference. If you have questions, contact us at salaam@theswl.org or through the contact form on our website.